第一节 阅读理解（共15小题； 每小题2分，满分30分）
General Airport Tips
Plan to get to the airport at least an hour early, or two during holidays and other busy times; this will pay off with a major reduction of stress. If all goes well, you will have time to relax, shop for last-minute items, or have a meal before the flight.
Flight Delays (延误)
Find out why your flight is delayed. Call the toll-free number. Find out if other airlines are experiencing similar delays. If you believe the delay is due to something except weather or air traffic problems, mention your doubts and ask the airline agent to book you on the next available flight, either on the same airline or competing one. This is called “Rule 240”, and all airlines are required to do it. Use the lingo (行话); ask, “Can you 240 me?” when speaking with an agent. They will know what you mean.
Flight Cancellations (取消)
If your flight is canceled, then make a reservation (预订) on the next flight to your destination. Usually, airline staff (职员) will try to book everyone on their flight out. Often they will put you on a competitor’s next flight only if you request it. If on-time arrival is important to you, when you check flights through our reservation system you can rate your choices based on their on-time arrival records. Be sure to also check the weather conditions, as they often affect flight schedules.
Getting Bumped (不能登机)